10/07/2005
Brand Autopsy: Foster Healthy Dialogue
In the eighth post in his series about Tribal Knowledge at Starbucks, John Moore outlines the company's rules for Effective Meetings
For Starbucks, an effective meeting follows these seven rules:
1| Has clear objectives
2| Follows a focused agenda
3| Begins and ends on time
4| Has a designated leader and attendees have clear roles
5| Fosters open, honest discussion
6| Communicates next steps and responsibilities
7| Fulfills its objectives
Brand Autopsy: Foster Healthy Dialogue
For Starbucks, an effective meeting follows these seven rules:
1| Has clear objectives
2| Follows a focused agenda
3| Begins and ends on time
4| Has a designated leader and attendees have clear roles
5| Fosters open, honest discussion
6| Communicates next steps and responsibilities
7| Fulfills its objectives
Brand Autopsy: Foster Healthy Dialogue
